Privacy notices

Redcar and Cleveland Borough Council privacy notices.

Guide contents

Residents' eNewsletter

This Privacy Notice is designed to help you understand how and why the Communications Team processes your personal data. This notice should be read in conjunction with the Council’s Corporate Privacy Notice. 

Who are we?  

Redcar and Cleveland Borough Council is a ‘Data Controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The Communications Team is a part of the Resources Directorate. The team is in place to communicate the business of the authority to residents and stakeholders.  

What personal information do we collect? 

When subscribing to the Residents Newsletter we collect the following information: 

  • Name
  • Email address
  • Postcode 

Why do we collect your personal information?  

We collect and use this information for the following purposes: 

  • To engage with subscribed residents and provide them with information about services, events, job opportunities and other relevant information (this is not an exhaustive list). 

Your personal data is managed, processed, and stored in line with the GovDelivery subscriber/participant privacy policy here: govDelivery Subscriber/Participant Privacy Policy | Granicus Support  

Who do we obtain your information from? 

Personal information is provided directly by yourself when you choose to subscribe to the mailing list. 

Who do we share this information with? 

Your personal information will not be shared with any organisation outside of Redcar and Cleveland Borough Council without your expressed consent.  

We may legally be required to disclose your details for legal or regulatory reasons. 

How long do we keep your information for? 

Your information is securely stored. The retention period for this service is 6 years after the last known interaction with you. 

Data held  Retention period 
  • Name
  • Email address (business and personal) 
  • Postcode 
 6 years from the last known interaction with you, including e-newsletter sign-up date.  

What is our lawful basis for processing your information? 

Redcar and Cleveland Borough Council relies on the following lawful basis to process your personal data: 

  • UK GDPR Article 6(1)(a) – when you have given consent for us to process your information.  

Your Rights 

You have a number of rights that you may exercise in relation to your personal data. Some of the rights do not apply automatically and may not be available in certain circumstances where a lawful exception applies.  

  • You have a right to access your personal data. You can request a copy of personal data that we hold about you and ask us to explain how we use your data. 
  • You have a right to object to processing of your personal data. You have an absolute right to stop your data being used for direct marketing. In other cases where the right to object applies, we may be able to continue using your data if we have a compelling reason for doing so. 
  • If we are relying on consent as the lawful basis to process your data you can withdraw your consent at any time, and we will stop further processing. 
  • You have a right to request the restriction or suppression of your personal data. 
  • You have a right to have your personal data erased, if we no longer have a legitimate use for it. This right is sometimes called the ‘right to be forgotten’. 
  • You have a right to rectification of your personal data if the information we hold in relation to you is inaccurate or incomplete. 
  • You have a right not to be subject to any decision based solely on automated processing, including profiling, which produces legal or similarly significant effects. You can request human intervention or challenge any solely automated decision-making that significantly affects you.  

The Council has appointed a Data Protection Officer. Their contact details are: 

Data Protection Officer 

Redcar and Cleveland House 

Kirkleatham Street 

Redcar 

TS10 1RT  

You can contact them by emailing InformationGovernance@redcar-cleveland.gov.uk or calling 01642 774774.

If you would like to request access to your personal data or exercise any of your other data protection rights, please contact the Information Governance Team: 

Information Governance  

Redcar and Cleveland Borough Council 

Redcar and Cleveland House 

Kirkleatham Street 

Redcar  

TS10 1RT  

Email: InformationGovernance@redcar-cleveland.gov.uk  

Telephone: 01642 774 774   

 

You can seek advice and have the right to make a complaint to the Information Commissioner’s Office (ICO). The ICO is an independent body set up to uphold information rights in the UK. You can contact them through the ICO website www.ico.org.uk, their helpline on 0303 123 1113, or in writing to:  

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow  

Cheshire  

SK9 5AF  

For more information about how the Council uses your data, including your privacy rights and the complaints process, please see our Corporate Privacy Notice.