Privacy notices

Redcar and Cleveland Borough Council privacy notices.

Guide contents

Changing Futures

This Privacy Notice is designed to help you understand how and why Changing Futures processes your personal data.  This notice should be read in conjunction with the Council’s Corporate Privacy Notice as well as the Department for Levelling Up, Housing and Communities (DLUHC) Changing Futures Privacy Notice 

Who are we?

Redcar and Cleveland Borough Council is a ‘Data Controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). This privacy notice relates to Changing Futures, a programme established by DLUHC which aims to improve outcomes for adults experiencing multiple disadvantage, including combinations of homelessness, substance misuse, mental health issues, domestic abuse and contact with the criminal justice system. 

What personal information do we collect? 

We may collect the following information:

  • Special Category (SC) data: Information about your ethnicity, nationality, religion, sexual orientation, mental and physical health, wellbeing, drug and alcohol use and use of healthcare services. This information is reported by you and is not compulsory.
  • Criminal Offence (CO) data: Experience of prison and recent criminal justice interactions. This information is reported by you and is not compulsory.
  • Personal identifiers such as your name, telephone numbers, e-mail address, address, date of birth, gender and national insurance number.

The special category and criminal offence data will help researchers understand what impact Changing Futures has had on individuals compared to others who have similar profiles but have not been part of Changing Futures. If you agree to data linking, personal identifiers will provide researchers with a way to match data across a range of administrative datasets.

Why do we collect your personal information?

We obtain your personal information for the following reasons:

  • To provide you with help to improve your life situation and help inform future work to support people facing multiple disadvantage
  • To check how Changing Futures is doing, and whether they are having a positive impact
  • To generate statistics about who engages with Changing Futures. This helps to make decisions such as where to use resources to ensure the service reaches the people who need it and are as effective as possible. When generating statistics all data is anonymised and aggregated.
  • To test a different approach to funding, responsibility and joint working between local services and between central government and local areas. 

National Research

At a national level the Department for Levelling Up, Homes and Communities (DLUHC) is undertaking research to evaluate whether Changing Futures is making a difference to individuals experiencing multiple disadvantages. 

The personal data will be used to establish baseline information on participant’s joining the programme and to track the progress of participants against outcomes. In addition, some information such as name, address, date of birth will also be linked with personal information held by national government departments relating to benefits, health and health care use, and any contact with the criminal justice system.

Your name will be removed before any information is shared and the researchers looking at the information will not know whose information it is. You will not be identified in any research reports.

Personal information linked for research purposes at national level will:

  • be anonymised after it has been linked so individuals cannot be identified
  • be kept securely to prevent any unauthorised use
  • not be used for making decisions about individuals

If you do not wish to take part please let your Changing Futures Support Worker know, this will be noted and your personal information will not be shared with DLUHC.

In addition, if at any point you would like to withdraw agreement after your personal information has been shared, please inform your Support Worker and this will be communicated to DLUHC via Oldham Council. DLUHC will ensure all personal data is deleted by government departments/ agencies where relevant.

Who do we obtain your information from?

As well as information collected directly from you, we also obtain or receive information from:

  • Cleveland Police
  • South Tees NHS Foundation Trust
  • National Probation Service
  • Public Health
  • Department of Work and Pensions 

Who do we share this information with?

We may share personal information about you with the following organisations:

  • Department for Levelling Up, Housing and Communtiies (DLUHC)
  • Services providing you support
  • Health care providers providing support to you
  • Cleveland Police
  • South Tees NHS Foundation Trust
  • National Probation Service
  • Public Health
  • Department of Work and Pensions
  • Other services or organisations who are directly involved in providing a service to you as part of delivering the Changing Futures programme. 

How long do we keep your information for?

Information is retained for 6 years from end of care or client last seen in accordance with RCBC retention policies. 

What is our lawful basis for processing your information?

Redcar and Cleveland Borough Council relies on the following lawful basis to process your personal data:

The data protection legislation sets out when we are lawfully allowed to process your data. The lawful basis that applies to this processing is Article 6(1) of the UK GDPR:

(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

‘Special Category’ data is personal data deemed to be more sensitive by law, and so needs additional protection.

The processing of special category data meets the requirement of article 9(2) of the UK GDPR.

(g) processing is necessary for reasons of substantial public interest, on the basis of Domestic Law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject

The Council will rely on meeting the condition in Schedule 1, Part 2, paragraph 6 of the DPA 2018 to process special category personal data in accordance with section 10(3) of the DPA 2018. 

The conditions of Article 10 of the UK GDPR and section 10(5) of the DPA 2018 will also be met to process criminal offence data since processing is authorised under Section 10(5) and Schedule 1, Part 2, paragraph 6 of the DPA 2018. 

Your Rights

You have a number of rights that you may exercise in relation to your personal data. Some of the rights do not apply automatically and may not be available in certain circumstances where a lawful exception applies. 

  • You have a right to access your personal data. You can request a copy of personal data that we hold about you and ask us to explain how we use your data.
  • You have a right to object to processing of your personal data. You have an absolute right to stop your data being used for direct marketing. In other cases where the right to object applies, we may be able to continue using your data if we have a compelling reason for doing so. 

If we are relying on consent as the lawful basis to process your data you can withdraw your consent at any time, and we will stop further processing. 

  • You have a right to request the restriction or suppression of your personal data.
  • You have a right to have your personal data erased, if we no longer have a legitimate use for it. This right is sometimes called the ‘right to be forgotten’.
  • You have a right to rectification of your personal data if the information we hold in relation to you is inaccurate or incomplete.
  • You have a right not to be subject to any decision based solely on automated processing, including profiling, which produces legal or similarly significant effects. You can request human intervention or challenge any solely automated decision-making that significantly affects you. 

The Council has appointed a Data Protection Officer. Their contact details are:

Data Protection Officer

Redcar and Cleveland House

Kirkleatham Street

Redcar

TS10 1RT 

InformationGovernance@redcar-cleveland.gov.uk  or call 01642 774774.

If you would like to request access to your personal data or exercise any of your other data protection rights, please contact the Information Governance Team:

Information Governance 

Redcar and Cleveland Borough Council

Redcar and Cleveland House

Kirkleatham Street

Redcar

TS10 1RT 

Email: InformationGovernance@redcar-cleveland.gov.uk 

Telephone: 01642 774 774 

You can seek advice and have the right to make a complaint to the Information Commissioner’s Office (ICO). The ICO is an independent body set up to uphold information rights in the UK. You can contact them through the ICO website www.ico.org.uk, their helpline on 0303 123 1113, or in writing to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF