Privacy notices

Redcar and Cleveland Borough Council privacy notices.

Guide contents

Careers and NEETS Privacy Notice

This Privacy Notice is designed to help you understand how and why the Post 16 Progression and Careers Service, processes your personal data. This notice should be read in conjunction with the Council’s Corporate Privacy Notice.

Who are we? 

Redcar and Cleveland Borough Council is a ‘Data Controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The Post 16 Progression and Careers Service identifies young people who are, or are at risk of becoming, Not in Education, Employment or Training (NEET) in order to offer timely and appropriate support.

What personal information do we collect?

We may collect the following personal information:

  • Name, address, date of birth, email address and phone number
  • Unique identifiers, such as National Insurance Number, Unique Pupil Number and Unique Learner Number
  • Details of your current, next or most recent education, employment or training
  • Reasons for requiring further support
  • Contact we have had with you, for example, appointments and correspondence
  • Notes and reports about your relevant circumstances
  • Details and records about the service you have received
  • Individual characteristics, such as whether you are a child in our care, care leaver, separated migrant young person, young carer, supervised by YJS, teenage parent, under alternative provision, etc.

We may also collect the following special category data:

  • Ethnicity
  • Health data, including pregnancy, substance misuse and mental health information

Why do we collect your personal information? 

We use your personal information to:

  • Undertake our statutory duties around education and training of pupils aged 16+, to support and reduce those not in education, employment or training (NEET)
  • Support you to decide what to do after you leave school
  • Enable integrated working with other teams and organisations to ensure you receive the right support at the right time
  • Plan and provide the most appropriate level of support to you
  • Support you to access relevant support, advice, services and groups
  • Evaluate and quality assure the services we provide
  • Inform future service provision and the commissioning of service
  • The information may also be used for direct marketing purposes such as sending you opportunities for jobs, newsletters and training, for which your consent will be obtained first.

Who do we obtain your information from?

  • Other RCBC children’s service teams that you have been involved with
  • Other local authorities if you have moved in or out of the area
  • Your school or college
  • Department for Work and Pensions
  • National Apprenticeship Service

Who do we share this information with?

  • Schools and colleges so that we can support you to access education, employment and training opportunities
  • Department for Education, to complete regulatory and statutory data collections
  • Local support services, such as employment programmes, to provide additional support

How long do we keep your information for?

In line with our Retention Schedule, information is destroyed when the individual reaches the age of 25. 

What is our lawful basis for processing your information?

Redcar and Cleveland Borough Council relies on the following lawful basis to process your personal data:

  • UK GDPR Article 6(1)(c) - processing is necessary for compliance with a legal obligation to which the controller is subject.
  • UK GDPR Article 6(1)(a) – when you have given consent for us to process your information. This is exclusively for our direct marketing activities, such as sending you information on opportunities for jobs, newsletters, and training.

When processing special category data, the Council will rely on the following lawful basis:

UK GDPR Article 9(2)(g) – processing is necessary for reasons of substantial public interest (with a basis in law), meeting Schedule 1, Part 2 of the Data Protection Act 2018 as below:

  • (8) Equality of opportunity or treatment
  • (18) Safeguarding of children and individuals at risk

The legislations, policies and guidance that relate to this service includes, but is not limited to:

  • Children Act 2004
  • Children and Families Act 2014
  • Education and Skills Act 2008
  • Education Act 1996
  • The Localism Act 2011

Your Rights

You have a number of rights that you may exercise in relation to your personal data. Some of the rights do not apply automatically and may not be available in certain circumstances where a lawful exception applies. 

  • You have a right to access your personal data. You can request a copy of personal data that we hold about you and ask us to explain how we use your data.
  • You have a right to object to processing of your personal data. You have an absolute right to stop your data being used for direct marketing. In other cases where the right to object applies, we may be able to continue using your data if we have a compelling reason for doing so.
  • If we are relying on consent as the lawful basis to process your data you can withdraw your consent at any time, and we will stop further processing.
  • You have a right to request the restriction or suppression of your personal data.
  • You have a right to have your personal data erased, if we no longer have a legitimate use for it. This right is sometimes called the ‘right to be forgotten’.
  • You have a right to rectification of your personal data if the information we hold in relation to you is inaccurate or incomplete.
  • You have a right not to be subject to any decision based solely on automated processing, including profiling, which produces legal or similarly significant effects. You can request human intervention or challenge any solely automated decision-making that significantly affects you. 

The Council has appointed a Data Protection Officer. Their contact details are:

Data Protection Officer

Redcar and Cleveland House

Kirkleatham Street

Redcar

TS10 1RT 

You can contact the team by emailing: InformationGovernance@redcar-cleveland.gov.uk  or you can call 01642 774774.

If you would like to request access to your personal data or exercise any of your other data protection rights, please contact the Information Governance Team:

Information Governance 

Redcar and Cleveland Borough Council

Redcar and Cleveland House

Kirkleatham Street

Redcar

TS10 1RT 

Email: InformationGovernance@redcar-cleveland.gov.uk 

Telephone: 01642 774 774 

You can seek advice and have the right to make a complaint to the Information Commissioner’s Office (ICO). The ICO is an independent body set up to uphold information rights in the UK. You can contact them through the ICO website www.ico.org.uk, their helpline on 0303 123 1113, or in writing to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF 

For more information about how the Council uses your data, including your privacy rights and the complaints process, please see our Corporate Privacy Notice.