Licensing privacy notice

This Privacy Notice is designed to help you understand how and why the Licensing service processes your personal data. This notice should be read in conjunction with the Council’s Corporate Privacy Notice.

Who are we?

Redcar and Cleveland Borough Council is a ‘Data Controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The Careers and NEET Service identifies young people who are, or are at risk of becoming, Not in Education, Employment or Training (NEET) in order to offer timely and appropriate support.

The Council has appointed Veritau to be its Data Protection Officer. Their contact details are:

Data Protection Officer


West Offices

Station Rise


North Yorkshire


The DPO can be contact by emailing or calling 01904 552848.

What personal information do we collect?

The information that is collected will depend on the type of licence and the nature of the activity, and could include:

  • Name
  • Contact details (address, email, and telephone number)
  • Details of your premises, vehicle or stall
  • Any correspondence we have had with you
  • Your photograph
  • Copies of proof of identity documents (passport, birth certificate, etc.)
  • Copies of documents showing your address (council tax bill, driving licence, etc.)
  • Financial information
  • Date of birth
  • National Insurance Number

We may also collect the following special category data:

  • Mental and physical health information for taxi and private hire vehicle drivers
  • Disclosure and Barring Service checks, which include criminal conviction history (for taxi and private hire vehicle drivers, taxi and private hire vehicle proprietors and private hire operators)
  • Proof of Right to Work in the UK documents

Why do we collect your personal information?

In order to provide the licensing service, it is necessary for us to collect personal information about you. We collect personal information in order to process applications, issue licences, inspect premises and vehicles, and investigate complaints.

Some of this information may be made available to the public where relevant legislation requires or permits and publication is in the public interest. This could include licensee name and associated badge or licence number, together with the license status and expiry date.

Who do we obtain your information from?

  • Other local authorities
  • Cleveland Police
  • Disclosure and Barring Service
  • Medical practitioners
  • Driver and Vehicle Licensing Agency

Who do we share this information with?

  • Cleveland Police
  • The Home Office
  • The Cabinet Office, as part of the National Fraud Initiative
  • The Department for Work and Pensions
  • Other local authorities
  • The National Register of Taxi License Refusals and Revocations. This information is restricted to individuals who have had a hackney carriage or a private hire driver licence revoked or an application for one refused.

How long do we keep your information for?

Table showing the data we hold and how long it is retained for.

Data held

Retention period

Information collected in order to carry out enforcement activities.

6 years after a case is closed. This allows us to refer to previous cases when considering any future enforcement activities.

Information collected in order to process applications for licences.

2 years after a case is closed. This allows us to refer to previous cases when considering any future applications

What is our lawful basis for processing your information?

Redcar and Cleveland Borough Council relies on the following lawful basis to process your personal data:

  • UK GDPR Article 6(1)(c) – processing is necessary for compliance with a legal obligation to which the controller is subject
  • UK GDPR Article 6(1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

For the processing of personal data relating to criminal convictions and offences, processing meets Schedule 1, Part 2 of the Data Protection Act 2018 as below:

  • (6) Statutory and Government Purposes

When processing special category data, the Council will rely on the following lawful basis:

UK GDPR Article 9 (2) (g) – processing is necessary for reasons of substantial public interest with processing meeting Schedule 1, Part 2 of the Data Protection Act 2018 as below:

  • (6) Statutory and Government Purposes

The legislations, policies and guidance that relate to this service includes, but is not limited to:

  • Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018
  • Caravan Sites and Control of Development Act 1960
  • Explosives Regulations 2014
  • Gambling Act 2005
  • Highways Act 1980
  • House to House Collections Act 1939
  • Licensing Act 2003
  • Local Government (Miscellaneous Provisions) Act 1976
  • Local Government (Miscellaneous Provisions) Act 1982
  • Scrap Metal Dealers Act 2013
  • The Department for Transport’s Taxi and Private Hire Vehicle Licensing Best Practice Guidance
  • The Department for Transport’s Statutory Taxi and Private Hire Vehicle Standards
  • Town and Police Clauses Act 1847
  • Zoo Licensing Act 1981

For more information about how the Council uses your data, including your privacy rights and the complaints process, please see our Corporate Privacy Notice.