Parking Services privacy notice

Who are we?

We are a ‘Data Controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The Licensing and Parking team provide parking permits to residents and carry out enforcement duties in relation to parking restrictions.

The Council has appointed Veritau to be its Data Protection Officer. Their contact details are:

Veritau

West Offices

Station Rise

York

North Yorkshire

YO1 6GA

DPO@redcar-cleveland.gov.uk // 01904 552848

What personal information do we collect?

We may collect information such as:

  • Name, address, phone number and email address
  • Vehicle registration number
  • Name of the registered keeper
  • Car make and model
  • The location of the car at the time of a civil parking offence
  • Civil parking offence details
  • Correspondence we have had with you
  • Your credit/debit card details if you have paid for a service by card

Why do we collect your personal information?

In order to provide parking services and to enforce parking regulations, it is necessary for us to collect and hold personal information about you. Information will be collected to carry out the following tasks:

  • Parking enforcement and the issuing of Penalty Charge Notices
  • Parking appeals
  • Permits and other dispensations
  • Card payments for parking

Who do we obtain your information from?

Driver and Vehicle Licensing Agency (DVLA) - for information in relation to the enforcement of a Penalty Charge Notices

Who do we share this information with?

We may share your information with partner organisations including:

  • Collection Agencies (bailiffs) - to recover outstanding debt owed to the Council in respect of parking enforcement.
  • Driver and Vehicle Licensing Agency (DVLA) - for information in relation to the enforcement of a Penalty Charge Notices. This request is carried out on our behalf our case management system provided Imperial Civil Enforcement Solutions.
  • County Court – to register the debt that remains unpaid.
  • Traffic Penalty Tribunal - for administrating parking penalty appeals.
  • Traffic Enforcement Centre (TEC)

How long do we keep your information for?

Data relating to a PCN will be held for 6 years from the year a case is closed.

What is our lawful basis for processing your information?

Redcar and Cleveland Borough Council relies on the following lawful basis to process your personal data:

UK GDPR Article 6(1)(c) – Legal obligation: Processing is necessary for compliance with a legal obligation to which the controller is subject.

The legislations, policies and guidance that relate to this service includes, but is not limited to:

  • Traffic Management Act 2004
  • Civil Enforcement of Parking Contraventions (England) General Regulations 2007
  • Health and Safety at Work Act 1974
  • Road Traffic Regulation Act 1984