Privacy Statement – Age-Friendly Survey
Your privacy is important to us. This Age-Friendly Survey is designed to gather information to help improve services and create a more inclusive community for people of all ages in Redcar and Cleveland.
Who We Are
Redcar and Cleveland Borough Council is committed to protecting your personal data. As a registered data controller, we collect and process your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For more details, please refer to our Corporate Privacy Notice.
Collection and Use of Information
We will use your data to:
- Analyse community needs and preferences
- Inform the development of age-friendly services and policies
- Contact you for follow-up purposes if you have provided consent
We may collect personal information such as your age, postcode, and contact details if you choose to provide them. Responses will help us understand the needs, experiences, and preferences of community members.
Voluntary Participation
Participation in this survey is entirely voluntary. You may skip any question or stop the survey at any time without any consequences.
Confidentiality
All responses are confidential. No personally identifying information will be collected unless explicitly stated and consented to. Any optional contact details provided will be stored securely by RCBC and used only for follow-up purposes if you agree.
Data Storage and Security
Survey responses will be stored securely, and access will be limited to authorised personnel. Data will be anonymised and aggregated for reporting and analysis.
By participating in this survey, you consent to the collection and use of your data as described in this Privacy Statement.
Contact Us
If you have any questions about this survey or how your information will be used, please contact Age-friendly Communities Project Team T: 01287 612466 or E: agefriendly@redcar-cleveland.gov.uk
Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of any inaccuracies
- Request deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time, where applicable
To exercise these rights or for more information, please contact our Information Governance Team:
Information Governance Team
Redcar and Cleveland Borough Council
Redcar and Cleveland House
Kirkleatham Street
Redcar TS10 1RT
Email: InformationGovernance@redcar-cleveland.gov.uk
Telephone: 01642 774 774
Complaints
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: www.ico.org.uk
Helpline: 0303 123 1113