Everyone working for the Careers and NEETs Service has a legal duty to keep and process information about you in accordance with the law.

This notice explains why we ask for your personal information, how that information will be used and how you can access your records.

Why is information recorded about me?

We use information about young people who live in Redcar and Cleveland to enable us to carry out specific functions for which we are responsible and to provide you with a service.

These may be written down (manual records), or kept on a computer (electronic records).

What is the Council's lawful basis for processing your data?

We process your personal information in accordance with the following lawful basis:

Article 6 c) Legal Obligation - The information you provide to the Careers and NEETs Service enables us to support children and young people from 13 to 25 years old and their families to meet our legal responsibilities in accordance with sections 10, 12 and 68 of the Education and Skills Act 2008.

Article 9 g) Reasons of substantial public interest (with a basis in law as above). Schedule 1, Part 2, Condition 6 – Statutory and Government Purposes'

These records may include:

  • Name, address, date of birth
  • Unique identifiers (such as your NI number)
  • Contact we have had with you, for example, appointments and letters of correspondence
  • Notes and reports about your relevant circumstances
  • Details and records about the service you have received
  • Relevant information from other people / organisations that we have been in contact within relation to the service that you have been provided

What is the information used for?

Your records are used to help ensure that we provide you with the service that you need. We use the information to enable and assist you to take up learning opportunities, or to help you to look for and move into or towards employment.

It is important that your records are accurate and up-to-date as they will help make sure that our staff are able to provide you with the help, advice or guidance that you need. We also use data to measure our performance compared to other Local Authorities.

How long for?

The Council is obliged under law to process your personal data to encourage you to participate in learning until the end of the academic year in which you reach the age of 18 (Education & Skills Act 2008).

Your details will be kept and updated in accordance with our legal obligations and in line with statutory retention periods.

Information will only be shared with third parties if they have a genuine and lawful need for it, or when other agencies are involved in your care or well-being Occasions when your information needs to be disclosed (shared) include:

  • Where the health and safety of others is at risk
  • When the law requires us to pass on information under special circumstances
  • Crime prevention or the detection of fraud as part of the National Fraud Initiative

How we handle your information

Anyone who receives information from us has a legal duty to keep it confidential.

We are required by law to report certain information to appropriate authorities, for example:

  • Where we encounter infectious diseases which may be a public health concern
  • Where a formal court order has been issued We share information about you with partner organisations

We work with partner organisations such as schools, colleges, training providers and other support organisations to ensure that you are informed of opportunities and support that they could offer you.

We do this to fulfil our public duty under the Education and Skills Act 2008 This could include:

  • Informing a local Further Education College or training provider that you are not in learning so that they can offer you a relevant course
  • Informing other organisations so that they can contact you about their programmes
  • Informing locally funded employment programmes that you may benefit from extra support so that they can offer you additional support
  • Sharing information with other local support services that you may benefit from their additional support service
  • Schools and colleges sharing your details with us so that we can support you to access education, employment and training opportunities

In addition our service has a duty under Section 10 of the Children Act 2004 to have arrangements in place to safeguard and promote the welfare of children, including sharing information with partner agencies which must be proportionate to the need and level of risk.

Information will be processed within the EEA and will not be shared with overseas recipients.

Can I see my records?

The Data Protection Act 2018 allows you to find out what information is held about you, on paper and computer records.

This is known as ‘right of subject access’ and applies to your careers and post-16 participation records along with all other personal records. If you wish to see a copy of your records you should contact the Data Protection Officer.

You are entitled to receive a copy of your records free of charge, within a month. In certain circumstances access to your records may be limited; for example, if the records you have asked for contain information relating to another person.

Do I have Other Rights?

The Data Protection Act 2018 allows you other rights; for example if there is an error in your records you have the right to make sure it is rectified or erased.

In some circumstances you can restrict processing, request data portability and request not to be the subject of solely automated decision making.

You have the right to be told if we have made a mistake whilst processing your data and we will self report breaches to the Commissioner.

Further information Our Data Protection Officer makes sure we respect your rights and follow the law.

If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer: Veritau Ltd Information Governance Office, County Hall, Racecourse Lane, Northallerton DL7 8AL Tel: 01904 552848 Email:

For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioners Office (ICO): by phone on 0303 123 1113 by post to: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or online at