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​​​​​​​Assessing Your Needs and Eligibility​

​If you or someone you know has a health condition or disability that is making it difficult to manage everyday activities, you can visit the PIN website to find out about the different types of support that could meet your needs.

If you would like to have your needs assessed by Adult Social Care, you can contact us. We will ask for some details about you, and talk about your care and support needs. We may be able to offer you advice about what you can do to help yourself, or give you information about support that is available in your community. Alternatively, we may arrange for a member of our team to visit you to carry out a full assessment of your needs.

The assessment will help us to understand how your health condition or disability affects your day to day life. It will also help us to work out whether you are eligible for care and support from the Council. We use the National Eligibility Criteria to make sure that everyone is treated fairly and equally.

​When you have your assessment, you may wish to have someone with you, for example a relative, a friend or someone who cares for you. If you need help communicating your views, we will make sure that you have the right support to enable you to tell us your views and wishes.

If you are not eligible for social care, we will offer you information and advice that will help you to live independently. If you are eligible, we will help you to choose the care and support that will meet your needs. We will also talk to you about a financial assessment that will work out how much you will have to pay towards the services that you receive. You can find out more about how needs and eligibility are assessed by downloading the guide below:

Our Guide to Needs Assess​ment and Eligibility

Contact the Adult Social Care Team

You can contact the Adult Social Care Team by telephone on 01642 771500​.​


Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

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