Adult Social Care is a department of Redcar and Cleveland Borough Council. We work with adults aged 18 or over who live in Redcar and Cleveland. Our role is to enable you to live as independent a life as you can, for as long as you can.
We do this by making sure that you have the support you need, when you need it, for as long as you need it.
You can find out more about adult social care in Redcar and Cleveland in the documents below. We've also included large print versions for more accessibility.
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Document
Our guide to Adult Social Care and Support is available in multiple languages below:
Adult social care can support you if:
- you have a health condition or disability that is making it difficult to manage everyday activities; or
- you provide unpaid care for a family member or friend; or
- you are being abused and need help to stop it happening or if you are concerned that someone else may be being abused.
The types of support that we can offer will depend on your needs. It may include:
- advice about what you can do to live independently for as long as possible
- information about care and support that is available in your community
- support for carers, including respite or replacement care so that you can have a break from your caring role
- occupational therapy
- direct payments so that you can arrange your own care and support
- day services and activity and wellbeing centres
- community care and support services (also known as care at home)
- extra care housing
- short or long term residential care.
Please use these web pages to find information and advice to help you understand social care and the help and support services that are available.
Contact the adult social care team
Call us on 01642 771500 between 8.30am – 5.00pm on Monday to Thursday or 8.30am to 4.30pm on Friday’s. If you are calling outside of office hours, please call 01642 524552.
Further information about adult care can be found by downloading the information leaflet below:
If you need an Adult Social Care guidance document in a different format, for example in a different language, large print, easy read, braille or audio recording please contact your social worker or contact us to request a copy using one of the methods below.
- Telephone: 01642 771500
- Email: AdultCareComplaints@redcar-cleveland.gov.uk
Alternatively, you can contact us in writing using the address below:
Adult Social Care Complaints and Information Governance Officer
Adult Social Care Complaints
Business Support Corporate Resources
Redcar and Cleveland Borough Council
Redcar & Cleveland House
Kirkleatham Street
Redcar
TS10 1RT
Report a concern about an adult
If you are worried about an adult who may be being abused, neglected, or exploited, please tell us.
Call us on 01642 771500 between 8.30am – 5.00pm on Monday to Thursday or 8.30am to 4.30pm on Friday’s. If you are calling outside of office hours, please call 01642 524552.
Alternatively, you can report your concern by email at: AccessAdultsTeam@redcar-cleveland.gov.uk
If the person is in immediate danger, contact the police on 999.
If you are worried about a child or teenager, please contact Redcar & Cleveland Multi-Agency Children's Hub (MACH) on 01642 130 700 or by email at RedcarMACH@redcar-cleveland.gov.uk