How we use your information and access to deceased records

Everyone working for adult social care has a legal duty to keep and process information about you in accordance with the law.

Our guide to how adult social care records and uses your information explains:

  • why we ask for your personal information
  • how that information will be used and
  • how you can access your records.

Our guide explains how we use information about you. You can view this document by clicking: 

We are committed to protecting your privacy when you use our services. The privacy notice below explains how your information will be used and processed in relation to a complaint made about one of our services:

Access to deceased person’s social care records 

If you wish to access information about a deceased adult who was receiving care and support from adult care, please put your request:

Adult Social Care Complaints

Business Support Corporate Resources

Redcar and Cleveland Borough Council 

Redcar & Cleveland House

Kirkleatham Street


TS10 1RT

For further information about how we will handle your request, please see our guide: