Need financial help? Here’s how to find it

You might be surprised at what support is available if you’re struggling to make ends meet as the cost of living continues to rise. Below is a list of organisations and support services who may be able to help.

Redcar and Cleveland Money Advice

This service, provided by the council, and partners aims to ensure that you have access to financial information, advice and support covering: benefit entitlement and disputes dealing with debt, affordable housing, improving digital skills, accessing community banking, planning for retirement, budgeting support and help with utilities.

To access the service either visit: My Account ( or call: 01642 771166

Pension Credit

Pension Credit is a retirement benefit to help pensioners with the cost of living. This benefit is paid to more than1.5 million people nationally, and can be for as much as £3,000 a year.

For more information and to check you are eligible, visit Claim My Pension Credit; or contact: /01642 771166

Council Tax support

You may qualify for help with your Council Tax if you are:

  • On Universal Credit
  • Income Support
  • Jobseeker's Allowance
  • Employment and Support Allowance
  • On Pension Credit
  • Working and on low pay (including people who are self-employed)
  • On a low income

To check your eligibility either make a claim online through: Redcar and Cleveland Homepage | Redcar and Cleveland ( or call: 01642 774774

Public transport

Discounted rail passes are available to different groups, details of which can be accessed on the National Rail website below: National Rail Enquiries - Oh no! We can't find that page

For those who travel by bus it is possible to access discounted tickets for students and others via the Arriva website: Arriva Bus Ticket Information | Arriva Bus

Information on how to apply for a free local bus travel for pensioners and disabled people can be accessed at the following link:

Money Helper

Free and impartial help with money, backed by the government | MoneyHelper

Redcar Citizens Advice

  • 01642 030000

Warm Home Discounts

Warm Home Discount Scheme: Overview - GOV.UK (

South Tees Affordable Warmth Partnership

  • 0800 304 7084

Beyond Housing

  • 01642 771326

Thirteen Housing

  • 0300 111 1000

Carers Together

  • 01642 488977

Stop loan sharks

South Bank Savings and Credit Union

  • 01642 463700

South Tees Community Bank