Report a missed bin
You can also report issues with missed bins using our online reporting system, 24 hours a day without needing to call our customer services team by clicking the 'report a missed bin' button at the top of the page.
Use your household waste bin, the bin with the brown lid, to dispose of any non-recyclable waste such as:
- Non-recyclables;
- Dust and ash (bagged securely);
- Cotton buds;
- Food waste;
- Polystyrene;
- Pet bedding;
- Bagged dog / pet waste;
- Wet soiled paper;
- Pizza boxes;
- Wet wipes.
What not to put in your household waste bin
There are a number of items that you should not put in your household waste bin. These include:
- any recyclable items - please put these in your blue recycling bin
- batteries
- electrical items
- hazardous materials such as asbestos, flammables, paint tins etc - please book an appointment at Dunsdale tip to safely dispose of items such as these.
If you have waste items that are too large to fit in your household waste bin, you can book an appointment at Dunsdale tip to safely dispose of them.
Kerbside WEEE Collections
Following a number of vehicle fires caused by electrical items being disposed in Household Waste bins, we have introduced kerbside WEEE collections.
These collections will take place on the same collection day as your Household Waste bin. Residents can present items in a transparent bag next to their household waste bins.
We will collect items:
- No bigger than a kettle
- Presented in a clear plastic bag
- Batteries other than lead acid (wet type) can be presented
Examples of Kerbside WEEE include:
- Mobile phones
- Remote controls
- Digi boxes
- Electronic toys
- Kettles
- Hairdryers
- Chargers
- Toasters
- Vape pens
- Electronic toothbrushes
- Shavers
- Irons
- Small DIY tools
- Clocks
- Radios
Alternatively, you can use our bulky waste collection service by calling our Contact Centre on 01642 774774.