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Website Accessibility​​

We are committed to making our website accessible as possible. We have taken the following steps:

  • High contrast colour combinations have been used where possible to make text easily readable.
  • Text descriptions are given for images in the form of alt-attributes - that is the text will normally appear when you rollover an image. This text is also available to screen-readers so users with sight difficulties can still make sense of the page.
  • The use of frames has been avoided as screen-readers h​ave problems navigating within framed sites. Some iframes are used where necessary but these are not judged to cause too much difficulty where used (or are not judged essential content).
  • The order in which the tab key moves the cursor around the page particularly on forms is controlled so the keyboard user can move logically through the page.
  • The site structure is designed to make it easy to find the information you are looking for and always has the search facility available.
  • Graphical content has been kept to a minimum​ to avoid lengthy download times for people with slow internet connections.

Text Size
Text size can be changed within your browser setting or by using the browser zoom feature. Keyboard shortcuts ctrl++ and ctrl+- ie. control-key at the same time as plus-key to zoom-in or control-key at the same time as minus-key to zoom-out.

​Downloading and opening documents
​The majority of our downloadable documents are in PDF format and can be read using the Adobe Acrobat Reader​.

Other Languages
You can translate any page on our website into various languages using Google Translate.

We are committed to continually trying to improve the level of accessiblity of this website. If you have any problems accessing this website please contact and we will do our best to help.


Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

Live Chat Software by Click4Assistance UK

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