Wherever possible we want to enable issues and disagreements to be discussed and resolved at the earliest opportunity.
To start with this may be an informal chat with a teacher, social worker or health professional. Schools, colleges and services will have their own published policies and/or guidance for addressing complaints and disagreements.
The arrangements described below are not intended to replace these.
There may be instances where a more formal opportunity for meeting with those involved in supporting children and young people with special educational needs and/or disabilities is required.
These discussions would involve parents and carers, but may also involve the children and young people themselves, as appropriate.
There are two slightly different processes depending on the nature of the issue/disagreement, in line with the SEN Code of Practice. These are:
- disagreement resolution
- mediation.
- For more information about SEND, available support, guidance and resources please visit the Redcar and Cleveland Local Offer: Local Offer - SEND | Redcar & Cleveland: Information Directory
SENDIASS
South Tees SEND Information, Advice and Support Service (SENDIASS) provides independent, impartial advice to parents/carers with a child aged 0-25 years old with special educational needs.
We also provide advice to children and young people with SEN.
More information about SENDIASS and how to contact them can be found by using the link below:
More information about SEND and the Redcar and Cleveland Local Offer can be found by using the link below: