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​How to use the Landlord Portal​​​

Our Landlord Portal allows landlords and agents to view the details of all awards of Housing Benefit where payment is made directly to the landlord or agent.

Landlords and agents can access the Landlord Portal online here.

The Landlord Portal provides payment and claim details for individual claims (inc​luding downloadable entitlement notifications), a facility to download all payments on a payment schedule, and a facility to report changes in tenant's circumstances.

The Landlord Portal allows landlords and agent to:

  • View payments;
  • View claims.

A full 'How To' guide is available to download and view below:


Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

Live Chat Software by Click4Assistance UK

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