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​​​​​​​​​Housing Benefit​

New claims

If you're making a new Housing Benefit claim (and are of working age), you may have to claim Universal Credit instead

Are you State pension credit age?​

You do not need to claim Universal Credit if you are of state pension credit age.

Do you qualify for a Severe Disability Premium?
You do not currently need to claim Universal Credit if you qualify for a Severe Disability Premium​.

Are you in supported or temporary accommodation?  

You will still need to claim Housing Benefit if you are in supported or temporary accommodation and you will need to claim Universal Credit for the benefits that cover your daily living expenses. 

To claim Universal Credit click here and follow the online instructions.​

For more information click Universal Credit or visit

 To claim Housing Benefit, please follow the steps below:

Housing Benefit is available to people on a low income who are renting their homes to help them to afford to pay the rent.

You cannot apply for Housing Benefit if you are already receiving Universal Credit, unless you move into temporary or supported accommodation.

 If you need help towards paying your council tax you will need to apply to the Council for Council Tax Support.


To apply for Housing Benefit or Council Tax Support, please call our Housing Benefit Team on 01642 774774 or print out and fill in the Housing Benefit and Council Tax Support form and return it to our Housing Benefit Team.

For information on how to fill in the form, please see the Claim Form Supporting Notes. ​


Can I claim?

To apply for Housing Benefit you must:

  • Normally live at the property you are applying for
  • Be liable to pay rent for the property​
  • Either be entitled to:

  • - Income Support

  • - Jobseeker's Allowance (Income based)

  • - Employment and Support Allowance (Income related)

  • or have a low income.

People with over £16,000 in savings will not normally qualify for any benefit.

You can visit the benefits calculator​ to determine if you will be eligible for Housing Benefit and to get an estimate of your entitlement amount.

How is my entitlement decided?

Each year the Government gives us guideline figures showing the amount of money people should have to meet their basic needs. These figures vary depending on your circumstances. The amount of benefit may be reduced if there are other adults living in the household, for example non dependent children over the age of 18.​​​​

Your entitlement decision letter will explain how the Council has assessed your claim.    

 What if I move house?

You must tell us if you move house or if you intend to move house to ensure you receive the correct amount of Housing Benefit. You can contact our Housing Benefit Team on 01642 774774 to inform us of a change of address. You should also advise your housing association or landlord if you intend to move house. 

Alternatively, you can complete one of the below forms and return it to:

Housing Benefit Team

Redcar and Cleveland House​

Kirkleatham Street, Redcar

TS10 1RT​​

What if my household or circumstances changes?

Changes to your household or circumstances, such as the addition of a new child, an adult moving in or out of the property or changes to your earnings, can have a significant impact on your Housing Benefit entitlement. Please let us know if any changes to your household have taken place to ensure your Housing Benefit is properly calculated. 

You can let us know about any household changes by calling our Housing Benefit team on 01642 774774 or by filling out this form and returning it to:​​

Housing Benefit Team

Redcar and Cleveland House

Kirkleatham Street, Redcar

TS10 1RT​​​​​


Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

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