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​​​​Support For Carers

If you provide unpaid care for an adult with a disability or health problem you might need support to help you look after your own health and wellbeing. 

We can arrange for an assessment of your needs to help you continue in your role as carer, even if the person you care for does not receive care and support from Adult Social Care. The support available to you can take many forms, and may vary from support delivered by our commissioned Carer Support Service Providers (further details below), helping you to access services and support in the wider community, to a direct payment to enable you to self-direct to the support you wish to access to meet your needs. Our priority is to ensure all carers feel equipped to maintain their caring role where it is their desire to do so, and also to ensure carers are able to access adequate respite from the caring role. ​

You do not have to live in the borough as long as the person needing care and support lives in Redcar & Cleveland.

Image of the we care you care logo

The website ​helps people who are looking after a loved one recognise they are in a caring role and includes news, blogs, carers rights information, financial support, wellbeing advice, Covid-19 information, signposting to services and much more.

Contact the Adult Social Care Tea​m

You can contact the Adult Social Care Team by telephone on 01642 771500​.

Redcar & Cleveland Carer Support Service

The Carer Support Service in Redcar & Cleveland is provided on behalf of the local authority by three providers – Carers Together, Age UK Teesside and Redcar & Cleveland Mind. The three organisations can offer you information on the services available to carers in the community.



You can access a Carers 'Initial Assessment' from any of the Carer Support Service Providers or, if you prefer, by contacting The Local Authority Access Team on 01642 771500​. An Initial Assessment is used to gain an indication of your needs for support as a carer.  

You can also complete an initial self-assessment by downloading and completing the document below and following the instructions on the form.

Carer Self Assessment.docx


Carers Together
Carers Together is a registered charity dedicated to improving the qu​ality of life for carers. It offers a wide range of services, information, advice and support for carers either on an individual basis or in groups. Support is available in community venues, by phone or by email.

The type of support available includes: 

  • Information and advice including financial and legal
  • Support groups
  • Activities and events
  • Counselling
  • Dementia Support
  • Advocacy

You can contact Carers Together directly via the following methods:
Telephone: 01642 488977

Address: The Innovation Centre, Vienna Court, Kirkleatham Business Park, Redcar, TS10 5SH​​



Age UK Teesside 

Age UK offer a Time Out service to adult carers who have a caring responsibility to another adult in the Redcar & Cleveland area. 

The Time Out service arranges a volunteer to sit with the person they care for, allowing the carer a break. The same volunteer will visit the cared for on a regular basis and act as a befriender for up to 8 hours a month. Volunteers are matched with the cared for based on shared interests where possible so that everyone involved benefits from the service.

The trained volunteer will:

  • Visit the cared for in their own home
  • Build a safe and reliable relationship
  • Provide company and conversation
  • Help the carer find activities that suit them
  • Signpost the carer or the cared for to other services that can support them


You can contact Age UK directly via the following methods:

Key Contact: Marie Kerr, Time Out Service Coordinator

Telephone: 07834 181 190




Redcar & Cleveland Mind
A dedicated Mental Health Practitioner will offer support for carers experiencing problems with mental health or for those caring for someone with a mental health condition. The support on offer will include:

  • 1-1 Support utilising a Road to Recovery  mental health support model
  • Group support such as peer support, therapeutic interventions and risk management
  • A range of groups/training to build resilience and understanding of mental health conditions
  • Mental health support specific to young carers and parent carers


You can contact Redcar & Cleveland Mind directly via the following methods:

Telephone: 01642 296052


Address: 6-8 W Dyke Rd, Redcar TS10 1DZ



Junction Foundation

If you are under the age of 18 and are caring for an adult or child you can access help and support from The Junction Foundation, Redcar & Cleveland Council's commissioned young carer support service. The Junction Foundation's vision is to make a positive difference to the lives of vulnerable children, young people and their families; to support and enable them to reach their potential, shape their futures and lead healthy, fulfilling lives.


For further information you can contact The Junction via the following methods;

Telephone: 01642 756000


Address: 19 Station Road, Redcar TS10 1AN



Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

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