A verification email will be sent to your registered email address with instructions on how to complete your registration. In most cases you can go straight to your inbox and you should find our email there. If you don’t see the verification email after a few minutes, please check your junk or spam folders. It may take up to 30 minutes to arrive.
When you have verified your email address you will be able to log in to My Account.
Your account should now be active, allowing you to submit queries and request services.
If you have any issues with your account please contact our customer services team by email or call them on 01642 774774.