Homelessness and homelessness prevention

Information about how support those threatened with homelessness

What does it mean to be threatened with homelessness?

A person is threatened with homelessness if they:

  • are likely to become homeless in 56 days
  • have received a valid notice to quit (Section 21 notice / Form6A)
  • have received a notice that their landlord requires possession of accommodation (NOSP) which expires within 56 days

If you have received a valid notice to quit, you can to check on the Shelter website by clicking on the link  https://england.shelter.org.uk/housing_advice/eviction/section_21_eviction/section_21_eviction_process

If you are threatened with homelessness and are eligible for help, we can help to prevent you becoming homeless. A person could become homeless if they:

  • have no home in the UK or elsewhere that they have a legal right to occupy
  • have a movable home such as a boat or caravan and there is nowhere it can be placed lawfully
  • are at risk from harm if they stay in their current home.

How will I be supported if I am homeless or threatened with homelessness?

If you think you may be homeless or threatened with homelessness, we may be able to help you remain in your home or move to another home.

It is important that you get in touch with us as soon as possible to give us the best opportunity of being able to provide help and support.

If you're homeless we will look at whether you have local connections in the area such as:

  • how long you have lived in our area
  • if you are employed in our area
  • if you have close family in our area and how long they have lived in the area
  • other special circumstances.

We will talk to you about your circumstances to help us understand your situation and the help and support that you may need from us.

We'll fill in a Personal Housing Support Plan (PHSP) with you and agree what we can do to help you and what you need to do.

Over the course of your application, we will keep you up to date with what we are doing to help and support you.

You will also need to make sure you keep in touch with us regularly to let us know what you've done from your PHSP.