If your Council Tax payments fall behind you could be contacted by virtual phone message, by text and by email.
It is not a scam. You should not ignore it otherwise recovery action may be taken against you which will increase the amount that you have to pay. It is against the law not to pay council tax.
You could be contacted in one or more of the following ways:
- By an automated voice message
- By a text message
- By email
Below you can see an example of the text message we will be sending you:
Image
When you select the link in the text message you will see the following page from info.redcar-cleveland.gov.uk
Image
After you have entered your postcode you will reach the following screen which gives you payment options:
Image
