Contact us

Find out how you can contact us

You may be able to get help or find the answer to your question by searching this website.

Please make sure you've looked for the information you need before contacting us.

Using our website, you can report problems, make payments, apply for benefits, and lots more common tasks, at any time and on any day, rather than waiting for the phone lines or Customer Centre to open.

General enquiries

If you cannot find the information you need on our website, you can contact us using one of the following alternative methods:

Adult social care

To contact the adult social care team please call 01642 771500 during business hours, Monday to Friday.

If you are calling outside of office hours, please call 01642 524552.

Children and families services

If you are worried about a child please contact the Redcar MACH on 01642 130700.

Media enquiries

Members of the press looking to contact our Communications and Marketing Team can do so by emailing: