The Families' Information Service provides information, advice and guidance for parents, carers, practitioners and children on the wide range of services and activities/events available for children and young people aged 0-20 years old.
To contact the Families Information Service, please call 01642 444532 or contact the team by email.
Golden Tickets are sent out termly, a few weeks before the start of the new term. Golden Tickets do not automatically mean that a family is eligible for the funding and they will need to apply for 2 year old funding - please contact FIS on 01642 44453
Free childcare search
We offer independent information and advice about childcare provision throughout Redcar and Cleveland, including registered day nurseries, childminders, playgroups, crèches, out of school clubs, and unregistered breakfast clubs, parent and toddler groups, holiday play schemes and holiday activities.
Find out more at Free Childcare Search on R&C Information Directory.
15 hours free childcare for 2 year olds
We have information and advice about the free nursery education places for 2 year olds.
More information about childcare and childcare funding on the R&C Information Directory or you can call 01642 444532 to discuss eligibility criteria or where to take/use the hours.
30 hours free childcare for 3 and 4 year olds of working parents
We offer advice and guidance to both parents and providers regarding the eligibility criteria for parents of 3 and 4 year olds. Please call 01642 444532 to discuss.
You can find out more information about childcare funding on the R&C Information Directory.
What’s on!
Find information about the latest events and groups taking place on the R&C Information Directory.
You can also interact and contact us by liking our Facebook page, which we use for competitions, immediate event updates and a live feed to our team so you get information when we do!
School’s Choice Advice
The School Choice Advice Service is an independent and impartial service available to support parents and carers who are applying for a school place for their child.
Through the service, you can access information and guidance about local schools and the school admissions process.
The School Choice Adviser is here to listen to parents and carers questions and concerns about applying for a school place and to provide further information as follows: -
- Admission Policies
- School Ofsted reports
- Oversubscription criteria
- Term Dates
- School specialisms
- School admission appeals
Individual help is available to assist parents/carers with the completion of the school place application form
Also, if a parent is unable to secure a place for their child at their most preferred school, the School Choice Adviser is able to provide support and guidance to help them through the admission appeal process.
Contact the School Choice Adviser by email or by calling 01642 444539
Census and childcare sufficiency report
FIS annually collect information for census and produce the childcare sufficiency report. The most up to date census and childcare sufficiency report is available to download below:
Contact Us
Call the team on: 01642 444532