Our early help services

Information about our early help services including the Children and Families Intervention Team, Best Start Family Hubs, and Youth Services

Best Start Family Hubs

There are currently nine Best Start Family Hubs, formerly known as Sure Start children centres, located across Redcar and Cleveland: in the west (Grangetown, Ormesby, and South Bank), the centre (Dormanstown, Green Gates, and Redcar Coast), and the east (Guisborough, Loftus, and Skelton).

These Best Start Family Hubs provide the following council services:

  • Best Start Family Hub support staff (previously children's centre staff)
  • Health Visitors
  • School Nurses
  • Intervention teams

The Best Start Family Hub service provides support around a mixture of referrals for early years parenting support and child social, emotional, communication, language and physical development. They also supports the improvement of the home learning environment.

Best Start Family Hubs also deliver the HENRY programme, supporting the reduction of childhood obesity, along with Starting Solids, HENRY weaning support.

Visit the Best Start Family Hubs page for more information about the service, the Best Start Family Hubs team and where you can find your local Best Start Family Hub.

Youth Service

The Redcar and Cleveland Early Help Youth and Community Service is staffed by a professional team of full and part-time youth workers who run our universal youth clubs across the borough and develop trusting and caring relationships with young people. 

The Youth Service delivers positive activities to young people across the borough, supporting them to overcome difficult issues, problems or barriers, giving them time and a safe place to turn, supporting their positive progress.

The youth service continues to provide a co-ordinated and effective response to meet the needs of young people when required.

You can find out more by visiting the youth service pages

To find out more about booking our youth and community centres visit our youth service pages.

Children and Families Intervention Team 

We have 18 ‘Child & Family Intervention Workers’ based within our family hubs. They support families with a complex range of needs.

They complete Early Help Assessments and follow the Team Around the Family process, working with the family and their support network to develop plans to help them improve the children’s welfare. They also work directly with individual children, young people and families to capture their voice and help them work through their issues.

Formerly staff in this team were known as Keyworkers and Targeted Intervention Officers.