Support for learners

The team are dedicated to ensuring you receive all the support you need throughout your learning journey.

We understand that starting something new is exciting, but it can also be stressful. You might be wondering:

  • How do I organise my time?
  • Will I fit in?
  • Can I find the courage to start a course?

If these thoughts resonate with you, our Careers and Learning Support Assistant can help you overcome any worries or concerns you have about joining one of our classes. They can support you with:

  • Any worries you have about how you are going to learn with us.
  • Overcoming anxiety and low confidence and dealing with the fear of starting a new activity.
  • Organising your time and staying on track to achieve your goals.

We’re here to help you navigate any challenges and ensure you have a positive learning experience. Don't hesitate to reach out for information, advice and guidance!

Additional Support

We are dedicated to ensuring you receive all the support you need throughout your learning journey. 

From the moment you enquire about a course to your last day with us, we are here to listen and respond to any challenges you may face. 

If you require additional support with your learning, please let us know. 

We will conduct an assessment to determine how we can best support you. This may include providing access to a learning support assistant, specialised equipment, or assistive technology to facilitate your learning experience.

If You're Worried About Something Affecting Your Learning

We are committed to ensuring your safety and well-being while you learn with us. Please don't hesitate to reach out if you need assistance. 

Additionally, our senior managers at the service are trained to Level 4 in safeguarding, ensuring you receive the highest standard of care and support. Our safeguarding poster has more information about how we ensure a safe learning environment. Take a look at it below: 

The designated safeguarding leads are based in room B204 and B207. You can also call them in confidence on 01642 771197.