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​Asylum Accommodation and Support

Within the borough of Redcar & Cleveland and across the whole of the North East, this service is currently provided by G4S.

G4S Service Centre Contact details are as follows:

Telephone: 01909 533 500 or 0800 3777361 (free to the caller, from landlines but not from mobiles) 
Fax: 01909 533 501 
Address: Carlton House, Carlton Road, Worksop, S81 7QF 

Additional Support
The North of England Refugee Service 

The Service was established in 1989. They are an independent and charitable organisation which exists to meet the needs and promote the interests of asylum seekers and refugees who have arrived or have settled in the North of England. 

NERS acts as an agent of positive change in order to improve the everyday life conditions of asylum seekers and refugees, and to promote social inclusion by facilitating their integration and equal participation within British society.

Since April 2000 NERS has been operating the One Stop Service contract in the North East. This service is available to all asylum seekers who are entitled to support from the Home Office "National Asylum Support Service" (NASS) which was established under the Immigration and Asylum Act 1999. 

As well as working directly with asylum seekers, NERS is also involved in a host of other refugee related work. Please contact for any further information/advice.

North of England Refugee Service:
Third Floor​

Sylvan House 
12/16 Woodlands Road

Tel: 01642 217 447
Fax: 01642 210 200

Open: Mon 11am - 5pm 
Tues - Fri 10am - 5pm 
Wednesday pm - emergencies only

Out of Hours 07932605966


Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

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