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​Homelessness Advice and Assistance: The Law

​​​Homelessness Advice and Assistance: The Homelessness Reduction Act 

From 03 April 2018, the Homelessness Reduction Act 2017 came into force. The act puts a legal duty on councils to offer more support to a wider range of people who are homeless or threatened with homelessness and to intervene earlier.

New legal duties mean the council must: 

  • provide advice and carry out prevention work, so that where possible, people can be supported to remain in their current home
  • offer everyone who is homeless or at risk of homelessness access to meaningful help, irrespective of their priority need status, as long as they are eligible for assistance
  • carry out prevention and relief work for anyone threatened with homelessness within 56 days

Please seek help and advice as soon as you think you may at risk of losing your home. This will give us more time to prevent you becoming homeless or to help you to find somewhere else to live before you do.

You can contact us in person by visiting:

Housing Advice & Information Team
Belmont House
Rectory Lane
TS14 7FD

By telephone: (01287) 612444​ or you can contact the team by email​.

​In an emergency outside of office hours, if you are homeless and have nowhere to stay, you can contact Beyond Housing on 0345 065 5656.


Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

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