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​​​Welfare Benefits A to Z Guide

You can check you are getting the correct benefits or find out how your benefits will be affected if you are facing a change in circumstances by using the benefit calculators detailed on www.gov.uk/benefits-calculators.


Detailed in the table below is a list of benefits and how to apply. Further information is provided by clicking on each individual benefit.​

A-Z of Benefits
BenefitHow to Apply
Attendance Allowance

Attendance Allowance (AA) - fill in online then print

Attendance Allowance (AA) - print and fill in

Attendance Allowance helpline- Tel: 0800 731 0122

Bereavement Allowance

Bereavement Allowance - print and fill in

Bereavement Service helpline- Tel: 0800 731 0469

Blue Badge Scheme

Blue Badge Scheme - apply online

Blue Badge Scheme - print and fill in

Council Customer Service helpline- Tel: 01642 774 774

Budgeting Advance

Budgeting Advance - sign into online account

Universal Credit Helpline- Tel: 0800 328 5644

Budgeting Loans

Budgeting Loan - apply on-line

Budgeting loan - print and fill in

DWP Social Fund- Tel: 0800 169 0140

Carers Allowance

 

Carers Allowance – apply online

Carers Allowance - print and fill in

Carers Allowance (State Pension) - print and fill in

Carers Allowance Unit- Tel: 0800 731 0297

Child Benefit

Child Benefit - online

Child Benefit - print and fill in

Child Benefit Helpline- Tel: 0300 200 3100

Child Tax Credit

Child Tax Credit - request a form online

Tax Credit helpline-  Tel: 0345 300 3900

Cold Weather Payment

Contact the office which pays your benefit:

Jobcentre Plus- Tel: 0800 169 0310

Pension Service- Tel: 0800 731 0469

Universal Credit Helpline- Tel: 0800 328 5644

Council Tax Discount

SMI Disregard - print and fill in

Carers Disregard - print and fill in

Apprentice and Youth Trainee Disregard - print and fill in

Foreign Language Assistant Disregard - print and fill in

Persons in Detention Disregard - print and fill in

Students Aged Under 20 Disregard - print and fill in

Disability Downbanding - print and fill in

Council Customer Service helpline- Tel: 01642 774 774

Council Tax Support

Council Tax Support - print and fill in

Evidence upload - upload evidence online

Council Customer Service helpline- Tel: 01642 774 774

Disability Living Allowance (child)

Disability Living Allowance (child) - fill in online then print

Disability Living Allowance (child) - print and fill in

Disability Living Allowance- Tel: 0800 121 4600

Discretionary Housing Payment

Discretionary Housing Payment - online

Discretionary Housing Payment - print and fill in

Discretionary Housing Payment Further Award Request - print and fill in

Council Social Fund helpline- Tel: 01642 771 276

Discretionary Social Fund

Discretionary Social Fund - online

Council Social Fund helpline- Tel: 01642 771 276

Employment & Support Allowance

Employment & Support Allowance - fill in online then print

Employment & Support Allowance - print and fill in

Employment & Support Allowance - Tel: 0800 055 6688

Employment & Support Allowance (New Style)New Style ESA helpline- Tel: 0800 328 5644  

Guardian's Allowance

Guardian's Allowance - apply online

Guardian's Allowance helpline- Tel: 0300 200 3101

Free School Meals

Free School Meals - print and fill in

Council Customer Service helpline- Tel: 01642 774 774

Funeral Expenses Payment

Funeral Expenses Adult - print and fill in

Funeral Expenses Child - print and fill in

Bereavement Service helpline- Tel: 0800 731 0469

Health Care 

Universal Credit

Dental​​​

Eye care

Prescriptions

Travel

Wigs

HC 1 Form - online

Low Income Scheme Enquiries- Tel: 0300 330 1343

Healthy Start

Healthy Start Vouchers - apply online

Healthy Start Voucher - print and fill in

Healthy Start helpline- Tel: 0345 607 6823

Housing Benefit

Housing Benefit - print and fill in with pen 

Evidence upload - upload evidence online

Council Customer Service helpline- Tel: 01642 774 774

Income Support

Income Support - fill in online then print

Income Support - print and fill in

Income Support- Tel: 0800 055 6688

Industrial Injuries Disablement Benefit

Industrial Injuries (accidents) - print and fill in

Industrial Injuries (diseases) - print and fill in

Industrial Injuries helpline- Tel: 0800 121 8379

Jobseekers Allowance

Jobseekers Allowance - apply online

Jobseekers Allowance - rapid re-claim online

Jobseekers Allowance- Tel: 0800 055 6688

Jobseekers Allowance (New Style)New Style JSA helpline- Tel: 0800 055 6688
Maternity Allowance

Maternity Allowance - fill in online then print

Maternity Allowance - print and fill in

Jobcentre Plus- Tel: 0800 055 6688

Pension CreditPension Credit - Tel: 0800 99 1234
Personal Independence PaymentPersonal Independence Payment (PIP) Tel: 0800 917 2222
Sure Start Maternity Grant

Sure Start Maternity Grant - fill in online and print

Sure Start Maternity Grant helpline- Tel: 0800 169 0140

The new State Pension

Additional State Pension

State Pension - calculator for age and amount

State Pension - apply online

State Pension - print and fill in

State Pension helpline- Tel: 0800 731 7898

Statutory Maternity PayStatutory Maternity Pay - to claim tell your employer in writing (if they request it) within the correct notice period
Statutory Paternity PayStatutory Paternity Pay - to claim tell your employer in writing (if they request it) within the correct notice period
Statutory Redundancy Pay

Statutory Redundancy Pay - calculator

Contact your employer to make sure you receive what you are entitled to

Contact ACAS for help and advice – Tel: 0300 123 1100

If your employer is insolvent contact the Insolvency Service- Tel: 0330 331 0020

Statutory Sick PayStatutory Sick Pay - to claim tell your employer in writing (if they request it) and by their deadline (or within 7 days if they don't have one)
Support for Mortgage Interest

Contact the office which pays your benefit:

Jobcentre Plus- Tel: 0800 169 0310

Pension Service- Tel: 0800 731 0469

Universal Credit Helpline- Tel: 0800 328 5644

TV License Over 75's

TV License Discount (Residential Care/ Registered Blind)

Over 75's TV License - apply online

Registered blind Discounted TV License – apply in writing to: TV Licensing, Blind Concession Group, Bristol, BS98 1TL.

If you live in Residential Care you housing manager can apply for a discounted TV License for you

TV Licensing helpline- Tel: 0300 790 6071

Vehicle Tax Exemption and Reduction

Vehicle Tax Exemption and Reduction - apply online

Vehicle Tax Exemption and Reduction - print and fill in

DVLA Vehicle Tax Service- Tel: 0300 123 4321

Alternatively go to a Post Office which deals with vehicle tax

Widowed Parents Allowance

Widowed Parents Allowance - print and fill in

Bereavement Service helpline- Tel: 0800 731 0469

Winter Fuel Payment

Winter Fuel Payment if you live in the UK - print and fill in

Winter Fuel Payment Centre- Tel: 0800 731 0160

Working Tax CreditWorking Tax Credit - request a form online or Tel: 0345 300 3900
Universal Credit

Universal Credit - apply online

Universal Credit Helpline- Tel: 0800 328 5644


 

Contact

Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

contactus@redcar-cleveland.gov.uk

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