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​​We can arrange help for residents who have problems moving their bins on collection days.

This service is free of charge to people who qualify for it. You may be visited by a council officer to check your eligibility for the scheme.

Residents with disabilities or additional needs may request an assisted collection if there is no one else in the household who is able to take out the bin to the edge of the property or collection point.

If there is an able-bodied occupant at the premises, neighbour or relative who can help, then unfortunately the resident does not qualify for assisted collection.


Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

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