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​​Paying for Your Care and Support​

​Care and support services are not free. Most people have to pay something towards their own care and some will have to pay for all of the costs. The Council may help towards the cost of your care, but this help is means-tested. This means that the amount you have to pay will depends on the type of care and support that you need and how much you can afford to pay towards your care each week.

If you have had your needs assessed and are eligible for support from Adult Social Care, we will ask you to complete a financial assessment form. You will need to pr​ovide information about how much money you receive and pay out each week. It also asks for information about things like savings, investments and any property you might own. 

Our Guide to Paying for Care and Support, Paying for Residential Care and Paying for your Social Care​ documents have more information about the costs that may need to be care and support services. After you have read these, please use the Financial Assessm​ent Form to provide information about your circumstances.

The People's Information Network also has useful information about paying for your care and support.

We will use this information to work out how much you can afford to pay towards your care and support, and whether the Council will help with the cost.​

Our guides explain how we work out what you can afford to pay, and tell you how to pay your care and support bills. There are two separate guides, one for residential care (including short stays and respite), and one for services that you receive if you are living in your own home. Please make sure you read the guide or guides that relates to your situation.

Sometimes, the NHS is responsible for meeting care needs. This is usually when your need is mainly for health care rather than social care. For more information visit the care and support section of the NHS website​. Alternatively, you can speak to your health or social care worker.


Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

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