What is the Families' Information Service?
Families Information service are still working from home; therefore, we don't have access to the freephone in the office. The best way to contact us is via FIS@redcar-cleveland.gov.uk
Funded childcare schemes are still going ahead for the following term for both 30hrs free childcare and 2YO 15hrs childcare.
30hrs free childcare is for working families with a nursery aged 3 or 4 year old. To qualify, parents need to be earning the equivalent of at least 16 hours at minimum wage per week and parents must apply for their code by 31st December 2020, in order to have their funding in place for the start of the Spring term (January 2021). This applies each term – apply by 31st March to start funding in April, apply by 31st August to start funding in September and apply by 31st December to start in January. To apply for 30 hours free childcare and to find out what other help families can get with childcare costs, visit https://www.childcarechoices.gov.uk/
Golden Tickets have just been sent out to families, ready for the Spring term to start in January. Golden Tickets don't automatically mean that a family is eligible for the funding and they will need to apply via the Peoples Information Network website –http://www.peoplesinfonet.org.uk/kb5/redcar/directory/fel_app_landing.page
In addition, the government have announced that in the light of Covid-19, all 2 year old's who have a social worker will be eligible for 2YO funding from the term after they turn 2.
The Families' Information Service provides information, advice and guidance for parents, carers, practitioners and children on the wide range of services and activities/events available for children and young people aged 0-20 years old.
Free Childcare Searches
Free childcare searches to all public and professionals. We offer independent information and advice about the childcare provision throughout Redcar and Cleveland, including registered day nurseries, childminders, playgroups, crèches, out of school clubs, and unregistered breakfast clubs, parent and toddler groups, holiday play schemes and holiday activities.
15 hours free childcare for 2 year olds.
We have information and advice about the free nursery education places for 2 year olds. We process all applications which can be done by following this link to our PIN website
2YO FNE Online Applications or alternatively you can freephone 0800 073 8800 to discuss eligibility criteria or where to take/use the hours.
30 hours free childcare for 3 and 4 year olds of working parents.
Thinking of becoming a childminder?
Contact us for more details and information about career and training opportunities in childcare.
Find the services you need for your children aged 0-20 years old, whether they be specialist support services, leisure, health or training organisations, you will find them listed on the People's Information Network at
Pathways to registration.
What’s on!
Click here to find a live calendar of activities, events and services on our PIN homepage
What's On Calendar!
You can also interact and contact us by
liking our Facebook page, which we use for competition, immediate event updates and a live feed to our team so you get information when we do!
School’s Choice Advice
Impartial independent advice for parents/carers applying for school places. Click this link for more information and the contact details to discuss
Schools Choice Advice.
Information Advice and Support Service for children and young people with Special Educational Needs (SENDIASS)
Benefit Checking
FIS offer a free impartial better off calculation. We take all your information and, via entitled too, will provide you with all relevant information to your circumstance. Call 0800 073 8800 for more information.
Census and childcare sufficiency report
Contact Us
Freephone the team on: 0800 073 8800
Or why not drop in to see us at:
Greengate Family Hub,
Keilder Close,
Redcar,
TS10 4HS
