Contact Centre High Call Volume

The Contact Centre is experiencing high call volumes due to Council Tax and Business Rates enquiries, as a result of this, call waiting times may increase.

Please click the link below for useful information about Council Tax, to advise us of a change in your circumstances or to find the answers to some frequently asked questions Council Tax Bill 2018/19 FAQ's

If you would like to make a payment you can do this online or call our Automated Telephone Payment line on 01642 444000.

Alternatively, you can email your enquiry to our Customer Service team at contactus@redcar-cleveland.gov.uk








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