Covid-19 Business Support Information
The government has made special provision for the anticipated impacts of COVID-19 by funding a series of support measures. More information is available below.
Please follow us on Facebook and Twitter for advice and information about support as it becomes available.
Support for businesses affected by COVID-19
We appreciate and understand that this is a difficult time for business owners. We are doing everything we can to process applications as quickly as possible.
We’re asking business owners to not chase applications by email or telephone as this slows down the team and the number of applications that they can process.
Applications are being processed in the order that they were received, so if you’ve sent us the information we need, please sit tight as we process your application. If we need any further information we will get in touch.
We've already received information from over 1400 local businesses as part of the Business Rates Relief Grant Scheme. If you haven't been contacted the Council about this scheme please complete and return the form below along with a copy of your latest bank statement for your business to email@example.com
Annex B Form
If you have already been contacted by the Council or have already completed the Annex B form, you do not need to take any further action.
We've received over 1400 responses to the Small Business Rates Relief Grant Scheme and are working to process these as quickly as possible. Funding is due to be released by Government soon as we will get payments out to business as soon as we can. If you're an eligible business owner and you haven't submitted your information or you need to get in touch with the team but do so using the information below.
The Council will shortly be sending out letters to businesses who are eligible for Small Business Rates Relief or are in the Retail, Hospitality and Leisure Sectors to set out how we will be paying the grants of £10,000 and £25,000 that were announced by Government. Businesses will be asked to provide us with a copy of their latest bank statement showing their business account number, sort code, name and address. If your business falls into this category and has not received a letter from us by 27 March, please email firstname.lastname@example.org
Amended business rates bills will be sent to all businesses qualifying for Small Business Rates Relief or Retail, Hospitality, Leisure and Nursery businesses in the coming days. Any business falling into these categories that has not received a letter should contact the Council on 01642 774774 or email email@example.com
If you are registered with the Council as being eligible for Small Business Rate Relief we have sent a letter from our Business Rates Team to your business premises or nominated billing address.
The Council will be paying grants to eligible businesses directly into businesses bank accounts. Please can you provide a copy of your latest bank statement (used for your business) containing your bank account, sort code information, name and address and if you are VAT registered we also need your VAT registration number and email this information to BusinessRates@redcar-cleveland.gov.uk A screen print from your smart device or a scan of the bank statement will be acceptable and our team will be in touch shortly to follow up.
If you think or suspect you're not registered as being eligible for Small Business Rate Relief you need to email immediately BusinessRates@redcar-cleveland.gov.uk highlighting you think or you know you're not registered for Small Business Rate Relief and need to register with the Business Rates Team to enable you to access the Government grant support available. Please include in this email your name, business name and address and if you are VAT registered we need your VAT registration number - then someone from team will get back to you to follow up.
Any other business, whether self-employed or larger businesses not in the retail, hospitality, leisure & nursery sectors with queries relating to the COVID-19 support available should contact the Tees Valley Combined Authority by email at firstname.lastname@example.org or ring 01642 662777.
If your cannot be addressed via any of these routes please email email@example.com and we will investigate and get back to you.
Support for businesses in the cultural sector
Arts Council England have released information on the emergency measures and funding they have put in place for organisations and individuals working in the cultural sector.
For more information about the emergency measures and the funds visit: https://www.artscouncil.org.uk/covid19
Full information on the guidelines and timelines for each of the funds will be released on 31 March. People will need to register on their grant system Grantium by 3 April.
Emergency Heritage Fund Applications Information
To support applicants interested in applying to the Heritage Emergency Fund, we have prepared the following list of information available from the document below. You may find it helpful to gather this information before completing your formal application form.
Heritage Emergency Fund Application Information
National guidance for businesses, employers and the self-employed
The Government has released official advice for businesses and employers in covering financial support and relief in paying statutory sick pay (SSP), business rates relief thresholds, small business grants, business interruption loans, and insurance.
Please visit the Business Support website set up by Government for more information and guidance for businesses and employers: https://www.businesssupport.gov.uk/coronavirus-business-support/
Further information about the Self Employment Income Support scheme can be found on the gov.uk Business Support website.
Read more about COVID-19: support for businesses
Bank of England measures
Read more about the Bank of England measures to respond to the economic shock from Covid-19 .
Cases/suspected cases of COVID-19 - guidance for employers
In the event that a business has a confirmed, or suspected, case of COVID-19.
Read more about COVID-19: guidance for employers
Cleaning, disinfecting and waste disposal in non-healthcare settings
The Government has released hygiene guidance for individuals, households, and businesses.
Read more about COVID-19: cleaning in non-healthcare settings
Advice on business taxes
If you're concerned that your business will not be able to cover payment of taxes as a consequence of COVID-19, you can access advice via the Tax Helpline.
Phone: 0800 0159 559
Read: Tax helpline to support businesses affected by coronavirus (COVID-19)
Employment rights and advocacy (ACAS)
Employers should consider some simple steps to help protect the health and safety of staff.
Read the Coronavirus advice for employers and employees
Banks and finance
British Business Bank
The 'Coronavirus Business Interruption Loan Scheme' (CBILS) will temporarily replace the Enterprise Finance Guarantee (EFG), becoming available over the coming weeks. It will operate in a similar way to EFG and be provided by the British Business Bank, but will offer more attractive terms for both businesses and lenders, with the aim of supporting the continued financing of UK businesses during the COVID-19 outbreak.
Read more the Coronavirus business interruption loan scheme – temporarily replacing the Enterprise Finance Guarantee scheme
For the latest health advice, please contact the NHS.
NHS 111 - About coronavirus (COVID-19)
As countries respond to the COVID-19 pandemic, including travel and border restrictions, the FCO advises British nationals against all but essential international travel.
Foreign travel advice
National Business Support Helpline
As part of the 2020 budget, the government announced special financial support and advice for businesses at risk of trading or financial disruption. This service can provide advice for cashflow issues, credit, employment matters, business rates, and many other business continuity issues.
National Business Support Helpline
Phone: 0300 4563565
Business Support Helpline website
Business support organisations