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​​​Adult Care Services Information

​If you are an Adult who needs support with your daily living, or you are worried about an Adult who needs help, you can contact the Adult Access Team by telephone on 01642 065070 from 8.30am -5.00pm Monday to Thursday​ and 8.30am to 4.30pm on Fridays.​

Support for Care Homes

We are committed to supporting care homes throughout the borough. Please find more information about how we are doing this in the documents below:

RCBC Assurances Letter - Support to Care Homes

Redcar and Cleveland - Care Home Support

Guide to DoLS and MCA in Care Homes

Changes to Adult Care Needs Assessments and Reviews

To comply with Government guidance, during this period, an Adult Care Worker will only visit you at home to carry out a needs assessment or review where it is deemed absolutely essential.  The document below provides further detail: 

Needs Assessment and Eligibility​ Guidance

For urgent support outside of office hours please call the Emergency Duty Team on 01642 524552. ​


Redcar & Cleveland House,
Kirkleatham Street, Redcar,
Yorkshire TS10 1RT

you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

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