​​​​​​Families' Information Service

What is the Families' Information Service?

FIS Logo

The Families' Information Service provides information, advice and guidance for parents, carers, practitioners and children on the wide range of services and activities/events available for children and young people aged 0-20 years old.

What we offer:

  • Free childcare searches to all public and professionals. We offer independent information and advice about the childcare provision throughout Redcar and Cleveland, including registered day nurseries, childminders, playhttps://www.childcarechoices.gov.ukgroups, crèches, out of school clubs, and unregistered breakfast clubs, parent and toddler groups, holiday play schemes and holiday activities.
  • 15 hours free childcare for 2 year olds. We have information and advice about the free nursery education places for 2 year olds. We process all applications which can be done by following this link to our PIN website http://www.peoplesinfonet.org.uk/kb5/redcar/directory/fel_app_landing.pageor alternatively you can freephone 0800 073 8800 to discuss eligibility criteria or where to take/use the hours.
  • 30 hours free childcare for 3 and 4 year olds of working parents.We offer advice and guidance to both parents and providers regarding the eligibility criteria for parents of 3 and 4 year olds. Freephone 0800 073 8800 to discuss or visit https://www.childcarechoices.gov.uk for more information.
  • Thinking of becoming a childminder? Contact us for more details and information about career and training opportunities in childcare.
  • Find appropriate childcare or short break activities for your children with additional needs or disabilities.​
  • Apply to be on the disability register​ to receive updates and discounts on activities and events in the area.

Freephone the team on: 0800 073 8800

Or why not drop in to see us at:

Green Gates Family Hub

Keilder Close,



TS10 4HS​