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​​​Covid-19 - Latest update on pandemic activity in Redcar & Cleveland

Services across Redcar & Cleveland are still adapting to meet the demands and latest Government guidance on the Coronavirus pandemic.


The pandemic has had a major impact on the delivery of Council services and how we work with our local communities.


Priority is being given to essential frontline services and the protection of the vulnerable, with some non-essential services scaled back.


Key updates across the Council's major service areas this week include:


Stay at home and remember there will be other Easters to celebrate

The Council is again urging residents and potential visitors to the borough to stay at home and slow the spread of Covid-19.

Redcar and Saltburn would traditionally be busy with visitors over Easter, but guidelines from the government make clear that no one should be making unnecessary journeys.

The Council has closed car parks near beaches and at popular attractions such as Guisborough Forest and Walkway and Flatts Lane Country Park. Council-owned car parks at Newton Under Roseberry, Errington Woods, Cowbar and Foxrush Farm are also shut.


We would like to thank our residents for staying at home last weekend despite the arrival of the warmer weather and urge them to resist the temptation to visit the borough's beauty spots over the Easter weekend, as the coronavirus continues.

The more everyone does their bit to slow the spread of the virus, the sooner it will be safe enough so that everyone can enjoy everything that Redcar & Cleveland has to offer.


Business Support – cash grants

The effect of Covid-19 on businesses has been profound and the Council is continuing with the process of verifying applications for grants of either £10,000 or £25,000, funded by the Government.


We received the grant money eight days ago and since then, we have paid out to more than 600 businesses – a total of over £7m.


The team are working extremely hard to distribute the remaining money as quickly as possible.


If you haven't been contacted by the Council about these schemes please complete and return the form on the Council's website ( along with a copy of your latest bank statement for your business to If you have already been contacted by the Council or have already completed the Annex B form, you do not need to take any further action.


Helping hand for people isolated by the coronavirus

The number of vulnerable people who are receiving food deliveries organised by the shielding hub which was set up by the Council has increased.


The vast majority of these people were referred to us by the NHS as they are classed as medically-vulnerable however we also delivered to 120 properties in Liverton Mines this week due to the fire at the plastics factory where residents were advised to stay indoors by the Fire Service.


There are more than 3,000 people in Redcar and Cleveland who received a letter from the NHS; some have already replied to say that they have the support of family and friends and do not need the assistance of the council. However, there are still a significant number of people who could still require help.


The call centre continues to co-ordinate help with the significant assistance of community groups and individuals who are doing such a fantastic job of helping the needy where they live.


Our leaflet which was delivered to all homes in the borough this week will ensure all vulnerable people know that there is help available to them. It includes:


  • Details of the new dedicated phone number - 01642 771122 - staffed by call handlers to help those in real need to access the support that they require
  • An email address - - that can also be used to request information on how to get help
  • Information on the Redcar and Cleveland Coronavirus Support Group, which now has nearly 1,600 residents, businesses and community groups looking out for one another, as well as council staff monitoring messages and ready to provide support or advice.

If anyone needs emergency assistance over the weekend, then please get in touch.

Community group provides food for over 160 vulnerable households
A foundation dedicated to the memory of a Redcar teenager has galvanised a community and helped feed more than 160 households so far.
The Chris Cave Foundation campaigns against violent crime in memory of Chris who was just 17 when he was killed in 2003.
However, since the coronavirus outbreak the group has dedicated itself to making sure the borough's most vulnerable people have food and support and has won practical support across the community, including the Council.

This is just one story of how people are coming together during this difficult time. We will keep working closely and supporting our community groups to care for our vulnerable residents.
Theresa Cave is asking businesses to come forward and people to make donations. Get in touch via email on

Domestic Abuse
Victims of domestic abuse are being urged not to suffer in silence during the coronavirus crisis.

While extended periods of time spent at home can bring new pressures for everyone, the current situation will be particularly stressful for those at risk of abuse or violence.

We want to offer reassurance to victims and their loved ones that support is available despite the necessary social distancing measures.

Cleveland Police are urging victims to report abuse by calling 101, or in an emergency 999. If victims are afraid to speak, they can cough or dial 55 once connected and call handlers will know assistance is needed.

Services including Foundation, EVA Women's Aid and Halo are also still operating and ready to listen to anyone who has concerns.

Adult care
If you are worried about an Adult who needs help, you can contact the Adult Access Team by telephone on 01642 065070 from 8.30am -5.00pm Monday to Friday and 8.30am to 4.30pm on a Friday. For urgent support outside of office hours please call the Emergency Duty Team on 01642 524552.

For more information on Adult Care services, please visit:

Leader of Redcar & Cleveland Borough Council, Mary Lanigan explained:


“It has been another challenging week responding to the impact of the coronavirus outbreak and I would like to thank our staff, volunteers and residents who have stepped-up and responded brilliantly to support local businesses and the vulnerable in our communities.


“I was particularly pleased with our response to the fire at the plastics factory at Liverton Mines earlier in the week where we swung into action to deliver food parcels to over 120 properties from the shielding hub so residents could stay indoors in response to advice from the Fire Service.


“There are also some heart-warming stories from our fantastic community groups as well. The Chris Cave Foundation is to be applauded for the way it has adapted to the challenge of the pandemic and stepped-in to support over 160 households in the area.


“It is vital that we all continue this good work over the Easter weekend and do our bit to help slow the spread of the virus and follow the latest advice from Government on social distancing, avoiding unnecessary travel and working at home wherever we can."


For further information please visit