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​​Covid-19 - Latest update on pandemic activity in Redcar and Cleveland​

Services across Redcar and Cleveland have adapted to meet the demands and latest Government guidance on the Coronavirus pandemic.

Priority is being given to essential frontline services and the protection of the vulnerable.

Leader of Redcar & Cleveland Borough Council, Mary Lanigan explained:

“It has been another challenging week responding to the impact of the coronavirus outbreak and I would like to thank our staff, volunteers and residents who have stepped-up and responded brilliantly to support local businesses and the vulnerable in our communities.

“The issue of Covid-19 is affecting care homes, their residents and the vulnerable people who live in them has been in the focus nationally. We want to reassure our residents that we will continue to work closely with care homes and all partners responsible for care to ensure this outbreak is kept to a minimum, all guidelines are followed, and our vulnerable people receive the care they deserve.

“I'm pleased that many businesses are receiving their cash grants from Government. Our teams are working through the applications as quickly as possible and we want to thank business owners for their patience at what we know is a difficult time.

“The council has a huge role to play, and we know that there are challenging times ahead, but we will work until the very end to help those who need it."

Key updates across the Council's major service areas this week include:


Stay at home this weekend

As the Government announce a three-week extension of the lockdown restrictions the Council is once again urging residents to stay at home this weekend and help slow the spread of Covid-19.

The advice remains for people to stay at home and only leave the house for:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible;
  • one form of exercise a day, for example a run, walk, or cycle - alone or with members of your household;
  • any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person;
  • travelling for work purposes, but only where you cannot work from home.

Adult care

The issue of Covid-19 is affecting care homes, their residents and the vulnerable people who live in them has been in the focus nationally.

The council continues to work tirelessly to support our care providers to help ensure their staff and those that they care for are protected from this terrible virus.

Care staff across the whole of the borough have worked exceptionally hard in very difficult circumstances to ensure those that need care receive it.

As has been widely reported nationally, there is currently no process for systematic testing for Covid-19 in residential care homes however, Public Health England is being kept informed of any reported cases and we welcome the news that testing is to be improved.

We will continue to work closely with care homes and all partners responsible for care to ensure this outbreak is kept to a minimum, all guidelines are followed and our vulnerable people receive the care they deserve.

If you are worried about an Adult who needs help, you can contact the Adult Access Team by telephone on 01642 065070 from 8.30am -5.00pm Monday to Friday and 8.30am to 4.30pm on a Friday. For urgent support outside of office hours please call the Emergency Duty Team on 01642 524552.


For more information on Adult Care services, please visit: https://www.redcar-cleveland.gov.uk/coronavirus/Pages/Adult-Care-Services.aspx


Business Support – cash grants

The effect of Covid-19 on businesses has been profound and the Council is continuing with the process of verifying applications for grants of either £10,000 or £25,000, funded by the Government.

So far, we have issued grants to 1,290 businesses, which is a total of £14,545,000.

The team are working extremely hard to distribute the remaining money as quickly as possible.

If you haven't been contacted by the Council about these schemes please complete and return the form on the Council's website (www.redcar-cleveland.gov.uk) along with a copy of your latest bank statement for your business to businessrates@redar-cleveland.gov.uk If you have already been contacted by the Council or have already completed the Annex B form, you do not need to take any further action.

Helping hand for people isolated by the coronavirus

More than 700 households in Redcar and Cleveland have received a fresh food package and non-perishable food package a week from the Community Hub in Redcar.

The call centre at the Hub has also dealt with nearly 900 calls from residents since it was set up by the Council at the end of March in response to local people potentially becoming isolated as a result of the Covid-19 outbreak.


There was a huge effort to ensure everybody received their food parcels ahead of the Easter break, and an equally big push to restock people at the beginning of this week.

  • Details of the dedicated phone number - 01642 771122 - staffed by call handlers to help those in real need to access the support that they require
  • An email address - support@redcar-cleveland.gov.uk - that can also be used to request information on how to get help
  • Information on the Redcar and Cleveland Coronavirus Support Group, which now has nearly 1,600 residents, businesses and community groups looking out for one another, as well as council staff monitoring messages and ready to provide support or advice.

Children and Families

There remains good provision in our schools for vulnerable children and the children of key workers.


Council staff

Council staff are continuing to do a fantastic job in difficult circumstances. The Council is regularly issuing stories highlighting the efforts of staff members on the front line.

Last week we issued stories on Amy, a reablement assistant at Meadowgate, Liam a refuse worker, Emma, a social worker, and John, a recovery assistant. These can be found here: https://www.redcar-cleveland.gov.uk/News/Pages/Life-on-the-front-line.aspx

The latest case study highlights the efforts of our transport team who are delivering food parcels to vulnerable residents. In just over two weeks the team have driven more than 3,000 miles and delivered a total of 3,278 food parcels to households. Read the story here: https://www.redcar-cleveland.gov.uk/News/Pages/Meet-the-team-of-drivers-delivering-food-parcels-to-the-vulnerable.aspx

For further information please visit www.redcar-cleveland.gov.uk/coronavirus

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