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Important announcement about council services at Redcar & Cleveland Borough Council​​​

Redcar & Cleveland Borough Council is urging everyone in the borough to take steps to prevent the spread of the coronavirus.

Following national guidelines on social distancing and avoiding unnecessary contact, the council has announced a range of measures designed to help people stay safe and reduce the pressure on the NHS.

The council will continue to work closely with Public Health England and our local emergency services partners, while doing all it can to protect the most vulnerable people in our communities.

Council staff will work from home where appropriate and public meetings of councillors have been cancelled.

The position on a range of services will be kept under review, but a number of activities will cease, and public buildings and attractions will close.

The measures announced on Wednesday 18 March include:

- All universal and group activities at Family Hubs across the borough will cease from Thursday 19 March. The Hubs will remain open, health visitors and school nurses will be available and planned visits will continue with families wherever possible. Telephone contact will be offered for other families. Any parents and carers who are worried and need advice from their health visitor or Family Hub staff, should ring: Saltburn - 01287 626158; Ormesby - 01642 513665 ; Redcar - 01642 776030;

- Youth Centres across the borough will no longer be offering evening youth club sessions from Thursday 19 March. For any youth and community service, contact 01642 513653.

- All public facing council activities at TunedIn! and Inspire to Learn will cease;

- The Flatts Lane and Guisborough Forest Walkway centres will close from Thursday 19 March, although the parks themselves will remain open;

- Centres where the council’s adult day services are provided will close and appropriate home support will be provided where necessary. The centres will close by Friday 20 March at the latest. Anyone who uses the services can contact Mark Coates on 07881 518727 or Belinda Etherington on 07920 087589 if they need further information;

- Kirkleatham Museum will close on Thursday 19 March;

- All libraries will close from Thursday 19 March. At Redcar and Cleveland House, the reception area will remain open for now, but the library service will be closed. The libraries are used by residents who do not have alternative access to IT facilities for activities such as benefits claims. IT provision will be established at the Grangetown and Skinningrove Employment Hubs. Alternative provision will also be provided at a venue in Redcar;

- The Saltburn Cliff Lift will close from Thursday 19 March;

- All council organised events will be cancelled until the end of April. The situation will remain under regular review.

Cabinet Member for Health, Housing and Welfare, Cllr Steve Kay said:

“The decision to suspend public activities in our buildings and cease the services have not been taken lightly, but they are a proportionate response to developing efforts to contain COVID-19.

"As well as delivering its key services, the council will work with, and support, community groups and volunteers to ensure help is available for those seeking it.

"The council is working on a package of emergency measures to support low income families and will also develop appropriate help for those suffering the effects of isolation.”

The council will provide a book delivery service to vulnerable and housebound residents. This will be done with the one of the council’s electric vans with books being delivered directly to people’s doorsteps. We will contact these residents individually.

We are also in the process of pulling together information on our residents who are over the age of 70 to offer this service and see if we can provide any wider support during the outbreak.

The council is encouraging people to download the ‘Borrow Box’ app – visit Residents will need their library card number and PIN number which they can access by telephoning 01642 774774.

The council will also work to support local businesses and jobs, and will administer financial help from the Government.

Leader of Redcar & Cleveland Borough Council, Cllr Mary Lanigan added:

“I would like to reassure our residents that we are still operational as a council however it is vital, we do all we can to minimise the spread of coronavirus in our communities while caring for the most vulnerable and delivering our statutory services.

"Our staff are working hard to prepare for all eventualities and there may be the need to focus our resources so I would ask our residents to remain patient during this challenging time.

"I can assure you that we will do all we can to keep you informed as the situation develops.”​