Customer Services

TelephoneIf you cannot find what you are looking for on our website then you could contact our Customer Service Team via Live Chat by clicking the button on the right of the screen, or alternatively, you could call our Customer Services Team on 01642 774774 between 9am to 5pm Monday to Friday.

If you use Text Relay, the national telephone relay service for people who are deaf, hard of hearing, speech impaired or deaf blind and cannot use a standard phone, simply dial 18001 01642 774774

find out more about Text Relay

When you ring us, you will be asked to press a number before speaking to our Customer Services Team.

Press 1 if you know the person you want to speak to
Press 2 to make a payment
Press 3 for Housing Benefits, Council Tax and Business Rates
Press 4 for any other service

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