Conditions of use

  • You must see a member of staff each time you want to use a computer. Even if a computer appears to be free - it may still be in use by another user.
  • If you are not already a library member, you will need to register. For this you will need to show proof of address.
  • You must sign an agreement to say that you have read the Acceptable Use Policy and Conditions of Use. A parent or guardian must sign and be responsible for children under 16 years of age. A record of your agreement will be kept on computer so that you do not need to sign every time you visit.
  • Visitors to the area are welcome to use our facilities but must first sign the agreement.
  • Booking is advisable. You may book up to 2 weeks in advance, and the maximum slot is 2 hours. If you want some additional time, ask a member of staff at least 5 minutes before the end of your time slot - if no one else has booked the computer, you will be able to extend your booking.
  • Working on a computer may not cause lasting damage to the eyes. However working for long periods of time on the computer can strain them or make the symptoms of existing eye conditions worse. Symptoms include eye discomfort, headaches, itchy eyes and difficulty in focusing. Rest the eyes while working on the computer. Look regularly at more distant objects. For example, stare out of the window during your thinking time. Take frequent breaks from computer work. (Information taken from
  • If you do not arrive within 10 minutes of the start time we may allocate your computer to someone else unless you have notified us in advance that you were going to be late.
  • You must allow enough time to complete, save and print your work so that you vacate your computer on time. This is so that the next user is not kept waiting.
  • The last session finishes 15 minutes before the library closes.
  • Computers are loaded with Microsoft Office, running on Windows 7. Any saving devices must be compatible with this.
  • All work must be saved on to a USB memory stick or floppy disk. There is no facility to download to the hard drive.
  • The system will automatically check memory sticks and floppy disks for viruses. If your e.mail provider does not automatically check attachments in your inbox, they must be downloaded onto a memory stick or floppy disk before the file is opened.
  • Filtering software is installed to block access to material, which may be considered offensive to other users, and to services such as chat-lines. This will include any website that has an integral link to a chat line.
  • Charges will be made for computer prints: (double sided counts as two pages):
    • Black and white A4: 30p per page
    • Black and white A3: 50p per page
    • Colour A4 : 50p per page
    • Colour A3: £1.00 per page
  • Library staff will be unable to provide one to one training but taster sessions and other training may be available on an advertised basis.
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Acceptable use policy
Computers in Redcar & Cleveland Libraries
Computers in Redcar & Cleveland Libraries