Advice for businesses

No cold calling home initative
Cold Calling is the act of making unrequested and unwanted visits to a consumers home with the intention of selling goods or services. In December 2014 Redcar and Cleveland Trading Standards set up a No Cold Calling Home project designed to reduce instances of doorstep crime.

The main purpose of Trading Standards No Cold Calling Home initiative is to deter rogue traders calling door to door selling goods and services and give residents the confidence to say no and send unwanted cold callers away from their property.

The stickers are not designed to prevent the following from calling:
  • Traders calling as part of a regular round, (for example, milk or newspaper delivery person)
  • Callers who leave a catalogue, (for example, Avon)
  • Utility services such as Gas, Electricity and Water who call to read the meter
  • Political groups canvassing for election purposes
  • Religious groups
  • Market researchers unless the visit is in relation to the selling or promotion of goods and services
  • Charities or their agents delivering charity bags. However, it is expected that a charity will not call at a house displaying a no cold calling sticker.

The No Cold Calling Home initiative exists alongside the four No Cold Calling Zones currently in operation at:

1. Severn Road, Redcar

2. Stump Cross, Guisborough

3. Grosmont Place, Grangetown

4. Woodcock Close, Eston

It is expected that where a No Cold Calling sticker is displayed the wishes of the householder are respected.

Useful links:

 icon National Doorstep Cold Calling Protocol.pdf (8.07k)
Last modified: 26/05/2015 11:15:45

Bookmark and Share

Live Chat Software by Click4Assistance UK
No Tags have been submitted for this page. Why not submit one?
What is a Tag?

Last updated:

Assigned review date:

Awaiting page content review by the allocated team

Page Section:

Footer images
Resident Business The Council Visit Jobs #skip_navigation News A to Z Access Keys Homepage What's New Site Map FAQs Help Complaints Terms & Conditions Contact Us Search