14. Complaints about the Planning Process

14.1 The Council has adopted a complaints procedure for all service areas which can be utilised to make any complaint about the process of delivering the Planning Service. Full details are contained in "Complaints, Comments, Compliments" published by the Councils Democratic Services Section.

14.2 Complaints in respect of any Council Member are handled by the Councils Monitoring Officer, the Standards Committee and the Standards Board for England.

14.3 All complaints will be monitored for the purpose of identifying trends.
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Last updated:
02/08/2016

Assigned review date:
01/11/2016

Awaiting page content review by the allocated team


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13. Regular reviews of decisions
15. Training
Local Guidance for Councillors and Officers Dealing with Planning Matters
Local Guidance for Councillors and Officers Dealing with Planning Matters