Working Tax Credit

Families How to get help with childcare costs through the childcare element of the Working Tax Credit.

What is Working Tax Credit?

Working Tax Credit gives financial help to working people who are on low incomes by topping up earnings. The childcare Element is one part of the Working Tax Credit and it helps towards the costs of childcare. You need to be eligible for Working Tax Credit in order to claim for the Childcare Element.

Who can Benefit?

Lone parents who work at least 16 hours a week. Couples where both work at least 16 hours a week (or where one partner is incapacited).

To check if you are eligible for working tax credit please follow this link:

What type of childcare can I use?

Any childcare registered with Ofsted including any care or activities on the Ofsted Voluntary Childcare Register. Childcare or supervised activities run directly by a school, for example regular after school sports clubs. Types of childcare may include daycare, childminders, breakfast clubs, after school childcare/activities, holiday childcare/schemes/activities.

How is it Paid?

It is usually paid into a bank account of the main carer (normally the person who receives the child benefit) along with any child Tax Credit.

Where can I find out more?

The booklet Help with the costs of childcare information for parents and childcare provider (ref: WTC5) is available on the HM Revenue & Customs website The website also has a simple guide and a calculator to see if you are eligible. If you are a lone parent, the Lone Parent Advisor at Job Centre Plus will provide advice and support.

How do I apply?

To request a claim pack or get further advice please call the tax credit helpline on 0845 300 3900. The helpline is open every day including weekends from 8.00 am to 8.00 pm.

Can I get any help with completing the forms?

Redcar and Cleveland Citizens Advice Bureau hold a stock of application forms and their Family Advisors can provide support in making a claim. Please drop in to an advice session at any of the venues across the borough:

Redcar (Library in Redcar & Cleveland House)
Tuesday and Thursday 10.00 am - 1.00 pm

Guisborough (Belmont House)
Monday and Wednesday 9.30 am - 12.30 pm

South Bank (Library, Normanby Road)
Friday 9.30 am - 12.30 pm

Loftus (Library)
Second & Fourth Thursday of each month 1.30 pm - 3.30 pm

Skelton (Library)
First & Third Monday of each month 1.30 pm - 3.30 pm

Telephone Advice
Friday 01642 469880 10.00 am - 12.00 pm

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