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Redcar & Cleveland
Borough Council

Consumer Advice

Trading Standards now work in partnership with the Citizens Advice Bureau who now provide the official, publicly funded consumer service for England, Scotland and Wales.

All enquiries to Trading Standards must first go through the Citizens Advice Consumer Service. They will be able to offer you advice on the majority of consumer related matters. All information they gather is notified to Trading Standards and if the matter is of a serious or criminal nature then Trading Standards will then be able to investigate.

For comprehensive advice on consumer related matters please call Citizens Advice Consumer Service on 03454 04 05 06 or visit

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