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Redcar & Cleveland
Borough Council

Stop Cold Calling

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No Cold Calling Home Scheme

Trading Standards operates a No Cold Calling Home scheme available to all residents of the borough.

The scheme gives residents the choice as to whether or not they receive uninvited doorstep sales calls by displaying a door sticker. The door stickers are worded with reference to the Consumer Protection from Unfair Trading Regulations 2008 informing cold callers that if they conduct a personal visit to a home displaying the sticker ignoring the homeowners request for them to leave or not return they may commit a criminal offence.

Residents who register their sticker with Trading Standards will be able to report any incidents of cold calling. There is also an option to register to receive the Trading Standards newsletter.

Trading Standards will, where possible, contact businesses who cold call at a no cold calling home and remind them of their legal obligations. Consideration will be given to taking legal action where appropriate.

To obtain a No Cold Calling Home pack telephone 01287 612489 or email

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